Shipping

Shipping Policy


Thank you for visiting and shopping at NumberOne Sound. Following are the terms and conditions that constitute our Shipping Policy.

Covid-19 update

During covid-19 shipping times may be delayed to some countries. It is also not available to India at the moment as India is under lockdown and all shipping are closed until further notice.


Shipment processing time


All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.


If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.



Shipping rates & delivery estimates


Shipping charges for your order will be calculated and displayed at checkout.



Shipment method

Estimated delivery time

Shipment cost

Air mail

18-28 business days

Free



Delivery delays can occasionally occur.



Shipment to P.O. boxes or APO/FPO addresses


NumberOne Sound ships to addresses anywhere in the world.



Shipment confirmation & Order tracking


You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.


Customs, Duties and Taxes


NumberOne Sound is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).


Damages


NumberOne Sound is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.


Please save all packaging materials and damaged goods before filing a claim.


Returns Policy


Our Return & Refund Policy provides detailed information about options